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SET has placed importance on employee retention
and building motivation for long-term commitment.
The employee welfare and remuneration management
was based on equality, impartiality and ultimate
benefit for employees. The benefits included a 10%
contribution of employees’ salary from SET to their
provident fund. Other benefits are personal loan
assistance, housing loan, as well as life and accident
insurance. SET has established the Savings
Cooperative for employees and as of 2014 its share
value was more than THB 301.53 million with
68.41% of total employees joining as members.
SET has allowed a number of leaves covering annual
leave (more days than the minimum requirement by
law), special leave, sick leave, leave for sterilization,
leave for military service, leave for skill development
training, religious leave and maternity leave. In 2014,
a total of 14 employees took maternity leave and all
of them returned to work.
Retention
7
%
Turnover rate in 2014
3.89
4.27
4.18
Satisfaction
Engagement
2007
wave 1
2008
wave 2
2009
wave 3
wave 4 wave 5
2011
wave 7
wave 6
2012
wave 8
2013
wave 9
2014
wave 10
Little Voice Great Value
1
2
3
4
5
4.48
4.53
4.62
4.54
4.49
4.63
4.58
3.37
3.81
3.84
4.22
4.30
4.32
4.26
4.25
4.36
4.33
2010
SET has conducted the Little Voice Great Value survey since 2007. The program’s objective is to listen
to employees’ feedback. It has proved to improve the working environment substantially. The 2014 survey
was the 10
th
survey and the average satisfaction score was 4.58 out of 5, while the score for employee
engagement was 4.33 out of 5. The survey result was shared with the employees and would be instrumental
for further improvement.
1
Employee welfare
2
Satisfaction survey and employee engagement