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2

Communications

SET keeps employees updated constantly on the organization’s movements, changes and values through

a variety of formats and channels. Two-way communication is preferred while both formal and informal

conversations are encouraged.

Meeting format

Townhall

meetings

Strategic

meetings

Business

Development

Committee

Senior

Management

Talk

Management

Meeting

Line

management

meeting

It is held three times a year to communicate and cascade the exchange’s direction such as

policy, strategy, development, significant changes, progressive and success stories of the past

performance.

Meetings among the management of the executive level or higher, held on a quarterly basis to

track the progress of strategic planning. Structured as an open discussion format, the meeting

could lead to a review of certain strategies in line with the current business environment.

Management at the senior vice president level or higher meet four times a month in an informal

format to update activities or projects that may require cooperation from other divisions.

Management of the director level or higher meets once a month to update the exchange’s key

performance status. This can bridge the gap between the top management and senior level

management. The finalized message will later be communicated with the employees.

Meeting for executive vice president level to staff level within each division, can be arranged

occasionally. This is to follow-up, update and exchange views about work and general topics.

It is an effort to foster relationships between management and staff.

Management team of the senior vice president level or higher meet twice a month to present

the key development, plan and performance of each unit for the BoG’s consideration or approval.