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57

Activities

Times

Details

Town Hall Meeting

3 meetings

A regular and continuous internal communications channel between top

executives and staff to enhance understanding among all staff on SET

policies, guidelines and directions. SET welcomes all employee views

and recommendations and gives them fair and equal treatment.

SET Sawasdee

12 issues

These are messages from the SET president sent to all employees by

email to communicate on SET’s important activities and key operating

results in line with business goals, as well as to motivate staff

dedication.

Management Meeting / Senior

Management Meeting

11 meetings

These regular meetings have enabled executives of each department to

exchange views, synergizing business success and encouraging effective

teamworking. The policies and key work progress could also be cascaded

down to all employees.

Little Voice Great Value

Program

1 session

SET surveyed employee engagement to the organization, which has been

operated for 11 years. In 2015, the survey showed that the employee’s

engagement was in the 69

th

percentile compared with other organizations

around the world, better than the previous year. SET will continue

to do this survey to develop work environment in the organization

because SET believes the higher employee’s engagement rate, the better

teamwork and more success.

Business partner selection process

SET must select business partners with transparency and

fairness to each and every one of them. The selection process

must strictly comply with SET’s procedures and processes

of the regulations and practices relating to purchasing and

procurement, which can be summarized as follows:

To set required qualifications for companies applying as

suppliers/business partners and keep all of them equally

informed of all necessary information

To set up the procurement working group to shortlist

business partners according to specified criteria with

transparency and fairness

To prepare written agreements or contracts with business

partners which must be fair to all

To set up the inspection working group which is independent

of the procurement working group to closely inspect

according to the set conditions or agreement

To arrange the payments according to the terms and

conditions set forth in the agreement

In 2015, SET regulated “SET’s Supplier Code of Conduct”,

setting forth the standards and practices by providing

guidelines to encourage suppliers to conduct their business

in such a way that they address social, environmental, and

governance concerns, on top of the reasonable price, products

and services quality and delivery timeline. These practices

include: practice on environmental management; practice on

human rights protection; practice on anti-corruption; practice

on ethics and corporate governance, including a channel to

report wrongdoings and compliants of the business malpractices

to the chairman of the Audit Committee.

SET aims to share this code of conduct and encourage

all of our suppliers and companies interested in applying as

suppliers/business partners to follow these guidelines, so as

to be standardized and synergized for Thailand’s economic,

social and environmental development towards sustainability.