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Operational Risk

SET has established a Business Continuity Plan (BCP),

which includes annual reviews and practice drills with

other agencies in the capital market to cope with any

crisis. SET recognizes that both staff and systems in the

main building and backup centers must always be ready to

cope with changing situations. Thus, SET conducts functional

tests on backup systems together with member companies

to manage any disaster that may cause business disruption,

to ensure continuity in securities trading.

IT system risk

IT systems are a key part of the business, and

damage, if incurred, can cause widespread effects on

the capital market and its stakeholders. Therefore, SET has

evaluated, monitored and managed risks that may incur

to computer systems in accordance with IT security

standards. The IT risk management process, including a

Disaster Recovery Plan (DRP), is carried out annually to

ensure continuous system operations. The IT Audit Unit

is responsible for ensuring that the systems meet the

global standards, and confidentiality, reliability, and read-

iness requirements.

Anti-corruption

Fraud and corruption are key risks facing the

organization. Every year, each department must identify

such risks and the measures required to manage them. The

Risk Management Department and Compliance Unit are

responsible for monitoring and reporting risk statuses

to management, the Risk Management Committee, the

Audit Committee and the BoG regularly, to ensure that

SET can manage risks in a timely and efficient manner.

In 2015, SET organized an internal training session on

“Fraud Risk Management” to promote understanding on

fraud risk, in line with SET anti-corruption measures.

Succession planning

SET realizes the importance of succession planning

to ensure the work progress and continuation of the SET

president’s position and other top executives. The process

to select a successor is clear and transparent, considering

the background, competency, ethics, leadership skills

and vision of the candidates. Results of the succession

planning process have been reported to the BoG regularly.

The Leadership Development Program has been set up

as part of the succession plan, to screen, select, develop

and retain executives with potential ready to manage the

organization with competitive capabilities.

Qualitatively, SET will continue enhancing the growth

of listed companies in both financial and non-financial

aspects, such as fund-raising through financing instruments,

and promoting corporate governance and corporate

sustainability. In 2015, SET made major changes to SET

websites by fully integrating products and services of the

SET, consisting of Market for Alternative Investment (mai),

Thailand Securities Depository (TSD), Thai Clearing

House (TCH), and Thailand Securities Institute (TSI), to

provide convenient one-stop service for all investors.

SET also introduced a new project, entitled “Investor

Classroom”, full of content on financial and investment

planning, featuring online resources for investors and

potential investors, with over 3,000 video clips of online

seminars and e-learning lessons.