Set Sustainability Report 2014

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Email to
ChairmanOfTheAuditCommittee
or send postal mail to
Chairman of Audit Committee,
Internal Audit Department,
The Stock Exchange of Thailand,
62 Ratchadapisek Road,
Klong Toey, Bangkok 10110
Bring the matter up
for the consideration
of the Audit Committee
to determine the process
of investigation
and prescribe the measures
of whistleblower
rights protection
Notify the examination results
to the SET board of governors
2 3
Receive
complaints
Examine
facts
Report
1
Stakeholders can complain their concerns over inappropriate behavior
and suspected wrongdoing as follows:
• Inappropriate action
• Legal violation or improper conduct
• Inaccurate financial reporting
• Defective internal control system of SET
7 Complaints and whistle blowing 2014
The number of
complants in
Case
Individuals can report the suspected wrongdoing directly to the chairman of the Audit Committee via easily
accessible channel. Such information will be kept confidential and only disclosed as necessary to ensure
safety and prevent harmful effect on the complainants. This policy has been clearly described in the SET’s
Corporate Governance Policy. SET clearly defines channels and process available via the SET website
and its annual report to ensure that complaints are handled appropriately and effectively. SET establishes
the platform to handle complaints as follows: