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Annual Report 2014

80

3.2 Summary of SET activities in 2014 based on protecting rights of investors,

listed companies, securities companies and stakeholders

The results of a survey measuring satisfaction in SET services in 2014 among customers and concerned

parties including member companies, asset management companies, listed firms and regulators found that

the overall satisfaction rating was 83%.

3.3 Human resource management

SET recognizes that employees are SET’s most

valuable resource so it seriously focuses on the

importance of recruiting, retaining and developing its

human resources, covering safety, benefits, and welfare

for all employees, based on righteousness, transparency

and fairness. In addition, SET supports and synergizes

the positive atmosphere of the workplace, entailing

happiness, unity and sustainable loyalty to the organization.

Supporting listed companies,

securities companies, etc.

Protecting the rights and

interests of investors

Providing information to investors and the general public

Provided an asset-protection

fund for investors who were

under the management of

a member company that

was also a member of

the fund. Investors would

be paid compensation

under the rules prescribed.

Information as of

December 31, 2014:

• Securities Investor

Protection Fund (SIPF)

valued THB 698 million.

• Derivatives Investor

Protection Fund (DIPF)

valued THB 65 million

Carried out activities to

promote investment by giving

those interested persons an

opportunity to meet with listed

firms, securities companies,

etc. In order to gain investment

knowledge, including

obtaining product information

and services from SET.

Events held throughout 2014:

in provinces in all regions:

• Set up SET exhibition

booth at 6 different

“Money Expo” events.

• Held “TFEX - Money

Channel” events 3 times

• Organized “SET in the City

2014” in Bangkok.

Established more than

180 centers for investment

knowledge for the benefit of

students, faculty, university

staff, and other interested

parties.

Information as of

December 31, 2014:

• Established 7 “Investment

Learning Centers” at

leading universities

nationwide.

• Established 179 “Capital

Market Knowledge

Corners” at educational

institutions nationwide.

Organized “Thailand Focus”

events as well as roadshows,

both at home and abroad,

bringing listed Thai companies

to meet with and providing

information to interested

parties and institutional

investors so as to build

confidence in investing.

Events held throughout 2014:

• Organized “Thailand Focus

2014” event under the

theme “Reforming for

Sustainable Growth” with

236 institutional investors

joining the event and 113

listed Thai companies

providing information.

• Organized 8 roadshows in

various countries including

the United States, Canada,

France, Japan, etc. which

received good satisfactory

feedback from investors,

resulting in increasing

number of investors and

shareholdings in Thailand

from the countries visited

by the roadshow teams.