Annual Report 2014
80
3.2 Summary of SET activities in 2014 based on protecting rights of investors,
listed companies, securities companies and stakeholders
The results of a survey measuring satisfaction in SET services in 2014 among customers and concerned
parties including member companies, asset management companies, listed firms and regulators found that
the overall satisfaction rating was 83%.
3.3 Human resource management
SET recognizes that employees are SET’s most
valuable resource so it seriously focuses on the
importance of recruiting, retaining and developing its
human resources, covering safety, benefits, and welfare
for all employees, based on righteousness, transparency
and fairness. In addition, SET supports and synergizes
the positive atmosphere of the workplace, entailing
happiness, unity and sustainable loyalty to the organization.
Supporting listed companies,
securities companies, etc.
Protecting the rights and
interests of investors
Providing information to investors and the general public
Provided an asset-protection
fund for investors who were
under the management of
a member company that
was also a member of
the fund. Investors would
be paid compensation
under the rules prescribed.
Information as of
December 31, 2014:
• Securities Investor
Protection Fund (SIPF)
valued THB 698 million.
• Derivatives Investor
Protection Fund (DIPF)
valued THB 65 million
Carried out activities to
promote investment by giving
those interested persons an
opportunity to meet with listed
firms, securities companies,
etc. In order to gain investment
knowledge, including
obtaining product information
and services from SET.
Events held throughout 2014:
in provinces in all regions:
• Set up SET exhibition
booth at 6 different
“Money Expo” events.
• Held “TFEX - Money
Channel” events 3 times
• Organized “SET in the City
2014” in Bangkok.
Established more than
180 centers for investment
knowledge for the benefit of
students, faculty, university
staff, and other interested
parties.
Information as of
December 31, 2014:
• Established 7 “Investment
Learning Centers” at
leading universities
nationwide.
• Established 179 “Capital
Market Knowledge
Corners” at educational
institutions nationwide.
Organized “Thailand Focus”
events as well as roadshows,
both at home and abroad,
bringing listed Thai companies
to meet with and providing
information to interested
parties and institutional
investors so as to build
confidence in investing.
Events held throughout 2014:
• Organized “Thailand Focus
2014” event under the
theme “Reforming for
Sustainable Growth” with
236 institutional investors
joining the event and 113
listed Thai companies
providing information.
• Organized 8 roadshows in
various countries including
the United States, Canada,
France, Japan, etc. which
received good satisfactory
feedback from investors,
resulting in increasing
number of investors and
shareholdings in Thailand
from the countries visited
by the roadshow teams.