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Annual Report 2012
• Investors, listed companies, brokerages and other related parties can access SET information or contact call center, and
obtain automatic service around the clock, as follows:
-
S-E-T Call Center
(via telephone number 0-2229-2222 and
provides services about
investment, goods and services, SET Group, Capital Market Research Institute, or Money Channel’s activities and
responds to problems about members’ services etc.
-
TSD Call Center
(via telephone number 0-2229-2888 and
provides information about
registrar services and provident funds, e-Dividend Service, information on shareholders via the internet portal);
transferring or reissuing replacement documents (in case of lost documents), including checking earnings of provident
funds via interactive voice response service and the website on
.
In 2012, SET provided outside recipients with 312,014 items of information and improved the “Contact us” section of the
SET website through giving contact information for each SET function, thus helping to fill the information needs of investors, listed
companies, members, custodians, asset management companies and the general public together with providing other services.
5. Responsibilities of the Board
5.1 Board structure
The Securities and Exchange Act requires that the membership structure of the BoG be as follows:
• Five experts appointed by the Securities and Exchange Commission (SEC). Each person must have expert knowledge and
extensive experience in stock exchanges, securities or finance. At least one person must be a senior executive of a listed company.
• Five experts elected at a SET members’ meeting in accordance with the Securities and Exchange Act provisions on the
appointment of governors. Four of the candidates are from a list of member firms’ representatives at executive vice president level
or higher, while the other candidate is from a list of individual representatives from other parties.
• The SET president. As an ex-officio governor, the president is appointed by the ten previously-appointed governors.
• The board’s chairman. The chairman is elected by the BoG and must not be the Exchange’s president, to ensure that the
roles and responsibilities of chairman are separate from those of management.
Currently, the SET BoG is comprised of 11 members with various skills, experience, and expertise that are useful to the SET.
The service term of every member, other than the SET president, is for two years. Each member may be re-appointed for
a maximum of two consecutive periods. The SET president’s term is for four years and he/she may be re-appointed.
