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Developing IR via communication tools and channels

The development of IR guidelines and operating manuals greatly benefits efficient practices. SET has therefore

produced “The First Step to Investor Relations” since 2012 to guide new IR personnel. In 2014, SET prepared a “Code

of Ethics for Investor Relations” to guide IR officers to practice in line with corporate governance principles. In 2015,

SET developed more effective tools to facilitate IR practices, as follows:

IR Checklist:

a series of 3 how-to manuals for

IR officers, namely, Getting Ready for IPO, Basic

Practices and Advanced Practices.

IRPractice Survey:

Survey to provide information

for IR planning and operations.

IRODirectory

: List of IRpractitioners. To facilitate

investors and analysts in contacting a listed

company. This compilation also showed that

85% of listed firms have IR staff.

In addition, SET also supports IR officers by hosting

an activity in which listed companies meet with investors,

called Opportunity Day or “Opp Day”, a platform where

firms can disclose operating results to investors, analysts

and media on a quarterly basis. In an IR officer survey in

2015, 72% out of 188 participating firms joined the Opp

Day with average of participation at 2.71 times (out of a

maximum of 4 times a year). This shows that listed

companies are interested in participating in Opp Day, an

effective operational channel for IR.

The effectiveness of IR development

After providing training, consultations and tools, SET started to evaluate the IR performance of listed companies

to improve their effectiveness and implementation. The evaluation was well-received, and participation at the SET’s

Best Investor Relations Awards

has been increasing every year. In 2015, 188 companies participated, a 6%

increase from the year earlier. In the last five years, the increase rate has been around 58%, reflecting the companies’

vision to create value added from investor relations.