22
Call center
Specific online
group
Mobile phone
and tablet
applications
Print media
Mass media
such as TV
and newspaper
1
Listed companies
3
Member companies
Communication channels
Stakeholders Engagement
Effective communication is an important
element to promote stakeholders’ participation.
Therefore, SET has developed channels to reach
stakeholders comprehensively and promptly,
responding to the need of each group, as such
contributing to sustainable cooperation.
Capital markets benefit greatly from quality of
listed companies. SET is therefore committed to
continuously developing the listed companies in
economic, social and environmental aspects, such
as streamlining criteria, fund-raising through
financial instruments, etc. In addition, SET has
promoted the corporate governance and social
responsibility by getting them involved in the areas
that benefit them most by means of meetings,
counseling training, seminars, etc., and always
welcoming inputs.
Member companies play a vital role both as members of the exchange and as intermediaries for securities
transactions. Participatory process therefore focuses on creating thorough and continuous understanding
through activities such as the annual general shareholders’ meeting and the conference for the management
of member companies. To further strengthen the cooperation, the Thai bourse regularly organizes member
relations meetings to provide opportunities for them to share their views. The endeavor aims at enhancing
business, operational and relevant processes of securities business to optimize their benefits.
Investors are keen to embrace new information and
technology. To cater to this attribute and the trendy
lifestyle, SET has developed the latest channel
of digital communications via mobile phone
applications such as Streaming, Money Channel TV
station live, online video views and such social
media as Facebook, YouTube and Twitter, while
enhancing investors’ knowledge in various formats
and programs such as roadshows, SET in the City
event, Mobile SET program, Your 1
st
Stock project,
Investors’ Classroom and SET Investment Center
(SET IC), placing highest priority on investors’
benefits.
2
Investors