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22

Call center

Specific online

group

Mobile phone

and tablet

applications

E-mail

Print media

Mass media

such as TV

and newspaper

1

Listed companies

3

Member companies

Communication channels

Stakeholders Engagement

Effective communication is an important

element to promote stakeholders’ participation.

Therefore, SET has developed channels to reach

stakeholders comprehensively and promptly,

responding to the need of each group, as such

contributing to sustainable cooperation.

Capital markets benefit greatly from quality of

listed companies. SET is therefore committed to

continuously developing the listed companies in

economic, social and environmental aspects, such

as streamlining criteria, fund-raising through

financial instruments, etc. In addition, SET has

promoted the corporate governance and social

responsibility by getting them involved in the areas

that benefit them most by means of meetings,

counseling training, seminars, etc., and always

welcoming inputs.

Member companies play a vital role both as members of the exchange and as intermediaries for securities

transactions. Participatory process therefore focuses on creating thorough and continuous understanding

through activities such as the annual general shareholders’ meeting and the conference for the management

of member companies. To further strengthen the cooperation, the Thai bourse regularly organizes member

relations meetings to provide opportunities for them to share their views. The endeavor aims at enhancing

business, operational and relevant processes of securities business to optimize their benefits.

Investors are keen to embrace new information and

technology. To cater to this attribute and the trendy

lifestyle, SET has developed the latest channel

of digital communications via mobile phone

applications such as Streaming, Money Channel TV

station live, online video views and such social

media as Facebook, YouTube and Twitter, while

enhancing investors’ knowledge in various formats

and programs such as roadshows, SET in the City

event, Mobile SET program, Your 1

st

Stock project,

Investors’ Classroom and SET Investment Center

(SET IC), placing highest priority on investors’

benefits.

2

Investors