Sustainability Report 2017

Sustainability Report 2017 38 Knowledge Enhancement SET has designed learning courses by taking into consideration industry trends, corporate strategies and SET DNA, using the 70-20-10 learning model: SET focuses on learning by doing together with effective coaching and mentoring activities. In addition, SET regularly organizes seminars and training activities to enhance knowledge and skills necessary for employees. In 2017, SET organized 286 training courses for executives and staff at an average of 6.9 days per person per year. Other employee development programs are as follows: • Executive development programs, including Strategy and Innovation for Business in Asia (SIBA), Top Executive Program in Energy Literacy, Top Executive Program in Advanced Insurance Leadership, Executive Development Program (EDP) and Capital Market Academy (CMA) Leadership Program • Monthly sharing activities which helped enhance knowledge useful for daily life such as healthcare, saving and investment for happy retirement, etc. • Annual scholarships for local and overseas master’s programs in related fields, including finance, economics, information technology, law, entrepreneurship and sustainability management. In 2017, there were 5 scholarships granted to qualified staff. • Financial support for securities professional and English language training and certification programs. Promoting Innovative Thinking Innovative thinking can help add value to business and society, while unleashing employee potential. In 2017, SET initiated the SET Innovation Awards which attracted 63 teams to compete. They submitted their projects with abundant creativity and efforts in applying technology with their work to become organization-wide innovations. Learning by doing Coaching and mentoring In-class training 70 20 10 Average training days (per person per year) Top executives 9.9 Middle management 5.2 Junior management 6.0 Staff 7.0 (404-2) (404-1)