Annual Report 2017

53 Employees training and development in 2017 In-house Training Average 3.3 days/ person Organized a total of 73 courses focusing on leadership and management enhancement, including monthly knowledge-sharing sessions (semi-casual luncheon talks or seminars to update employees on health, communications, information technology and environment issues) External Training Average 1.9 days/ person Encouraged executives to attend various courses organized by leading institutions or organizations to further cultivate working skills and increase work efficiency, including technical skills. Executives Training Courses Average 15.4 days/ person Focused on the development of leadership skills e.g. Strategy and Innovation for Businesses in Asia (SIBA), TLCA Executive Development Program (EDP), Thailand Insurance Leadership Program, Capital Market Academy Leadership Program, Thailand Energy Program, etc. • Remuneration and career advancement opportunities SET uses Balance Scorecard to indicate corporate KPIs and cascade to individual KPIs for work performance evaluation including arranging the remuneration to the management and employees by their performance. The Balance Scorecard designs using a “four perspective” approach consist of Financial Perspective, Customer Perspective, Internal Process Perspective and Learning and Growth Perspective. Remunerating employees and management is on a par with other leading organizations. As a tradition, SET holds an annual ceremony to honor employees who have continuously worked in the organization for long periods, with token of appreciation at every five years of service, starting from year 10 onwards. • Employees training and development As employees are valuable resources and key success factor of the organization, SET recognizes the importance of developing its human resources by providing career development programs, both internal and external training as well as functional training to enhance employee competency and career advancement opportunities. Educating and Training on Environment, Safety, Health and Environment of the Workplace Enhancing knowledge and understanding of environmental conservation Provided training programs to enhance employees’ knowledge and understanding of environmental conservation: • “Zero foam…No Plastic” campaign to encourage employees to reduce the packaging foam and plastic, promoting behavior in using fabric bags instead of plastic bags • “Garbage Classification” campaign to give employees the knowledge about classifying waste and recycling resources to protect environment • “Green office” campaign to support environmental conservation e.g. Green Work project, Green canteen with no plastic bags and foams usage, Minimal Desk project, etc.