Annual Report 2017

48 Annual Report 2017 2.3 Support business of intermediaries SET will support the business of intermediaries covering (1) strengthening the capability of 2,500 investment professionals of securities companies, commercial banks and insurance companies through various training programs, (2) developing an application to create an information hub to manage the renewal of professional licensing, (3) promoting intermediaries’ channels and services that can help facilitate retail investors such as developing the robo-advisor to give investment advice online, and (4) improving market access for domestic and foreign institutional investors, making it more convenient and faster. 3. Product & Service Roadmap SET targets to boost trading liquidity of existing products, and develop new products in both equity and derivatives markets such as sustainability index and foreign currency-underlying products, etc. SET is also ready to launch a new service on payment catering to securities firms under a newly established company named “FinNet Innovation Network Co., Ltd.”, in early 2018. Furthermore, SET will continue to be a connector on fundraising and investment for other capital markets in Cambodia, Lao, Myanmar and Vietnam or CLMV region to raise fund via SET. There will be securities from CLMV to be listed on SET starting from 2018 onwards. SET will also introduce CLMV-exposure index, a composition of a group of Thai listed companies having revenue from or investing in CLMV countries, as well as encouraging asset management to create new products based on this index. 4. Infrastructure & Capability 4.1 Develop capital market infrastructure suitable for future landscape SET has continuously developed IT infrastructure to maintain the capability and stability of the trading system. To improve the business operation efficiency and support businesses, SET has applied innovations and technology such as Blockchain technology, and Big Data analysis, etc. to support business operations for the benefit of the Thai capital market. Moreover, SET has adjusted the operating process to be in line with international standards such as (1) the implementation of the T+2 settlement cycle to replace the current T+3 settlement cycle, (2) the risk management process in accordance with the Committee of Sponsoring Organizations of the Treadway Commission (COSO)’s new framework, (3) the IT cyber security standards: ISO 27001, and (4) the preparation to enter the Financial Sector Assessment Program (FSAP), among other processes. 4.2 Become a role model in sustainability SET has been operating by taking into consideration the environmental, social and governance (ESG) aspects aiming at being a role model of a sustainable organization. SET has used the green purchasing process and has promoted various activities of social enterprises, all of which having potential to benefit the society as a whole. In addition, SET has internally cultivated innovative culture in such a way as to create awareness among SET employees on innovative thinking and practical adaptability in their working process for sustainable growth. SET will expand this campaign on innovation to all the stakeholders in the capital market by organizing projects and events for them to synergize and compete for Capital Market Innovation Awards.